At Tambula Online Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and interact with our website or make purchases from our online shop. By accessing our website or providing your information to us, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
We may collect the following types of information when you interact with our online shop:
– Personal Information: Your name, email address, postal address, phone number, and other contact details provided during the checkout process or when creating an account.
– Payment Information: Credit card numbers, billing address, and other payment details necessary to process your orders securely.
– Order Information: Details of products you purchase, order history, and transaction records.
– Device Information: Information about the device or browser you use to access our website, such as IP address, browser type, operating system, and cookies.
2. Use of Information:
We use the collected information for the following purposes:
– To process and fulfill your orders and provide customer support.
– To personalize your shopping experience and recommend products based on your preferences.
– To communicate with you regarding order status, updates, and promotional offers.
– To improve our website, services, and product offerings.
– To prevent fraudulent activities and ensure the security of our website and users.
– To comply with legal obligations and protect our rights and interests.
3. Sharing of Information:
We respect your privacy, and we do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to facilitate certain services, such as:
– Payment processors to process your transactions securely.
– Shipping partners to deliver your orders.
– Analytics and marketing tools to understand user behavior and improve our services.
– Legal authorities when required by law or to protect our rights and property.
4. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your interactions with our website. These technologies help us analyze trends, track user movements, and understand how users engage with our site. You can modify your browser settings to control or block cookies, but this may affect certain features of our website.
5. Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Choices:
You have the right to:
– Access, update, or correct your personal information.
– Opt-out of marketing communications or change your preferences.
– Request the deletion of your account and personal information, subject to legal obligations.
7. Children’s Privacy:
Our online shop is not intended for use by children under the age of 18. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected information from a child, please contact us immediately.
8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any significant changes will be communicated to you through our website or other means of contact you have provided.
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at sales@tambula.com.na.
By using our online shop, you agree to the terms of this Privacy Policy. Please review this policy periodically for any updates.